Google and Tripadvisor
Add the URLs you already use. Guests continue themselves. On Android, GuestVoice best-effort opens the Maps or Tripadvisor app when installed; iOS and desktop use the browser.
Public reviews
Turn Great Guest Experiences Into Public Reviews
Give guests a clear chance to share on Google or Tripadvisor after they interact with your table QR. They leave the review themselves.
When Google and Tripadvisor URLs are set, the guest chooses where to continue.
Guests choose how to share
-
1
Guest experience
The visit at the table.
-
2
Guest interaction
Menu, rating, and the option to write privately.
-
3
How they share
Private comments stay with your team. When Google or Tripadvisor URLs are set, guests can continue there to leave a public review.
Honest public-review support
After a 4 or 5
Happy visits can continue to those URLs. Lower ratings stay on the private feedback path so the team can recover the visit.
Guest-owned posting
If both URLs exist, the guest chooses where to continue.
Service first, reviews next
Private feedback stays with your team. Public reviews happen only when the guest chooses.
Saved on the outlet
Google and Tripadvisor URLs live in outlet Platforms settings, not in a separate marketing tool.
Guests choose the destination
Chooser when both Google and Tripadvisor URLs are set.
Public review questions
Does GuestVoice post the review for the guest?
No. Guests continue to Google or Tripadvisor themselves. Android may open the installed app; otherwise the HTTPS URL opens in the browser.
Which destinations exist today?
Google and Tripadvisor. If both URLs are set, the guest chooses. If none are set, guests can still rate and leave private feedback.
What if we have not added a Google URL?
Guests can still rate the visit and leave private feedback for your team. Public continue links stay hidden until you add the URLs.
Will this raise our search ranking?
GuestVoice does not promise search rankings or a guaranteed star rating. This page is about giving guests a clear path after the table QR.
Where do we enter the Google or Tripadvisor URL?
On the restaurant Platforms settings. If both URLs are set, the guest sees a chooser after a high rating.
When do guests see Google or Tripadvisor?
After they rate 4 or 5, if at least one continue URL is saved. A 1–3 rating stays with private recovery for the team.