Can guests order from the same QR?

Yes, when Self-Ordering is entitled for the property and enabled on that outlet. Guests browse the hosted à la carte menu, add items, and place an order — restaurants use pay-at-door; in-room dining can offer room charge or pay-at-door.

Can one hotel use GuestVoice across multiple outlets?

Yes. Hotel accounts run restaurants, bars, in-room dining, and front office under one hotel-scoped view with filters per outlet.

What about a standalone restaurant or a branch?

A standalone restaurant is its own account with one outlet. Branches are separate restaurant accounts — one Restaurant Admin can switch between them in the staff app.

What happens to private feedback?

It reaches the chosen team with outlet and table, room, or counter context so your people can follow up before a small issue becomes a public review.

Which languages are supported?

Guest-facing experiences support English, Arabic, French, German, Italian, and Spanish — including the ordering UI with RTL for Arabic.

Can it look like our brand?

Absolutely. GuestVoice is designed to be white-label: use your logo, colors, and guest-facing language.

Hospitality operations, made visible

Know What Went Wrong Before the Guest Leaves.

GuestVoice turns one table QR into a branded digital menu, optional self-ordering, private feedback, instant team alerts, and a clear view across every outlet.

Request a demo See how it works

Private by default A Six guest languages Self-ordering add-on

9:41GuestVoice

Atrium Lounge

All Day Dining

Browse, order, or share feedback.

Truffle fries

Parmesan · aioli

38 Add

Grilled sea bass

Lemon · herbs · Customizable

84 Add

Citrus spritz Sold out

Orange · rosemary

Cart · 2 items · How was your visit?

GV GuestVoice Hotel overview

Insights

Today across your hotel

Last 30 days

4.6

Rating

Reviews

78%

Feedback rate

Live orders

Active tables

Outlets

New order

Table 1 · Atrium Lounge

Sea bass · fries · pay at door

Open Live orders

The problem

Guests leave without telling you.

The most useful feedback — and the easiest orders — happen in the few minutes when something could still be fixed. GuestVoice gives guests a simple way to act.

No context on complaints

A rating without the outlet, table, room, or meal behind it does not give your team much to work with.

Disconnected tools

Menus, self-ordering, feedback forms, public reviews, and staff conversations should not live in separate worlds.

Blind across outlets

When every restaurant and service has its own view, property leadership misses the patterns between them.

The GuestVoice experience

One thoughtful flow. Every signal in place.

The same QR takes a guest from discovery to order to dialogue to a better next visit.

See the full flow

Scan

One QR opens a branded experience for the table, room, counter, or guest moment.

Explore

Guests browse a digital menu with categories, prices, allergens, and availability.

Order

When Self-Ordering is on, they add items, customize dishes, and place from the same menu.

A private 1–5 rating and written feedback captures what happened while context is fresh.

Respond

The right team receives an alert — feedback or Live orders — with outlet context.

Improve

Property-scoped insights show trends, review volume, and where to focus next.

What the same QR unlocks

The useful details, from setup to service recovery.

GuestVoice brings the guest-facing experience and the operational layer together — including optional Self-Ordering.

Tables and QR stickers

Create table, room, counter, or poolside locations. Design stickers and download PNG or PDF print files.

Menus that stay current

Host a menu or link to yours. Manage categories, prices, allergens, availability, and schedules.

Self-ordering

Paid add-on: guests order from à la carte menus; teams run Live orders with Order Captains. Not a POS.

Explore Self-ordering →

Your brand, not ours

White-label the guest experience with your colors, logo, language, and guest-facing tone.

Alerts with context

Route feedback and new orders to the team who can act, with the outlet and location already attached.

Insights that help

See ratings, review volume, active tables, feedback rate, and 30-day trends.

Built for hospitality teams

One platform, for every place a guest meets your brand.

From the first scan to the final response — and optional self-order — GuestVoice helps the people behind the stay work from the same useful context.

Hotels Restaurants In-room dining Self-ordering

FAQ

Good questions. Clear answers.

A few useful details before you bring GuestVoice to your team.

No. Guests open GuestVoice directly from their phone camera. There is no account or download required.

See GuestVoice in your operation

Let’s make the next guest conversation useful.

Tell us a little about your hotel or restaurant. We’ll show you menus, self-ordering, alerts, and insights together.

Walk through your guest journey

See menus, self-ordering, and Live orders

Leave with a clear next step