Average rating
4.6
Total reviews
86
High rating rate
78%
Feedback rate
22%
Active tables
6
Outlets
3
30-day trend · rating distribution 1–5 · hotel-scoped
Hotels and restaurants
Know What Went Wrong Before the Guest Leaves.
One table QR captures private feedback the moment they rate, alerts your team instantly, and gives happy guests a path to Google or Tripadvisor — across every outlet in your hotel.
Guests leave without telling you
Paper menus go stale. Happy guests never reach Google. Unhappy guests disappear — and the team finds out too late to recover the visit.
No context on complaints
Without table and outlet on the comment, the floor cannot act while the guest is still there.
Disconnected tools
Menu PDFs, sticker printers, and review links live in different places — none tied to the table.
Blind across outlets
Restaurants, in-room dining, and front office each run differently with no shared guest signal.
The GuestVoice experience
Guests scan, explore the menu, share how the visit went, and your team can respond while the context is still fresh.
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1
Scan
The table, room, or counter QR opens GuestVoice on the guest’s phone.
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2
Explore
Guests browse a hosted or linked digital menu with your branding (when the outlet serves food or drink).
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3
Share
They rate 1–5, write privately, or continue to Google or Tripadvisor when you set those URLs.
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4
Respond
Hotel Admins, department managers in scope, and the assigned Outlet Manager get an in-app bell and a live toast.
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5
Improve
Hotel-scoped ratings, high-rating rate, feedback volume, and 30-day trends — counts you can act on.
What the same QR unlocks
Menu, private feedback, and public review links — connected at the table.
Digital Menu
Categories, prices, allergens, availability, schedules, and six languages — hosted or linked.
Guest Feedback
Private 1–5 plus written comment, stored with table and outlet, so service recovery still has a place.
Public Reviews
Configured Google and Tripadvisor URLs. Guests post the review themselves.
One hotel. Three outlet types.
Restaurants, in-room dining, and front office each get the right location language and modules — under one hotel tenant.
Restaurant
Tables + menus
Dine-in floors with hosted or linked menus, stickers, feedback, and review links.
In-room dining
Rooms + menus
Room service menus and private feedback from a QR in the room.
Front office
Counters · feedback only
Lobby and desk feedback without a food menu — ratings and recovery still apply.
2/5 at Atrium Lounge · Table 1. The team knows in seconds.
One bell item per visit: rating-only is a review event; rating plus private comment is feedback. Hotel Admins, F&B or Front Office managers in scope, and the Outlet Manager see the outlet and table — with a live toast when they are signed in.
Staff alerts include the outlet and table so the team knows where to go.
Insights you can act on
Average rating, high-rating rate, feedback rate, negative-feedback volume, rating distribution, and 30-day trends — scoped to the hotel (Outlet Managers see their outlet).
Hotel insights: ratings, high-rating rate, feedback rate, tables, and outlets.
Arabic-ready. Six languages at the table.
Publish menus in English, Arabic (RTL), French, German, Italian, and Spanish. Guests switch language on the phone — including right-to-left Arabic layout.
Language switcher
Guests pick a language on the hosted menu page.
RTL Arabic
Arabic menus render right-to-left with optional Arabic allergen codes from your outlet catalog.
Per-menu locales
Choose which languages each menu offers — guests only see what you enable.
Design table stickers inside GuestVoice
Compose shape, size, colors, and text on a canvas. Preview the print path, then export PNG or PDF for one table or the whole outlet — QR tokens stay stable.
Sticker designer: canvas layout with print-ready PNG and PDF export.
What your team runs behind the QR
GuestVoice is also the workspace that prints stickers, brands the guest page, publishes menus, and signs the team into one staff app.
Locations and QR stickers
Name every table, room, or counter, keep a stable QR, design the sticker, and print PNG or PDF for one location or a full outlet.
Guest branding
Colors, cover, and logo on the guest page. Enable hotel white-label when outlets should inherit the property look.
Publishing menus
Draft, preview, publish, archive, or clone a hosted menu — including à la carte and set menus — before guests see it.
People and roles
Hotel Admins across the property, F&B and Front Office managers by service line, Outlet Managers per outlet — plus reviews, analytics, and live alerts.
Who GuestVoice is built for
Hotels
The hotel is the tenant. Typed outlets keep their own locations, menus (when applicable), and stickers under one property.
Restaurants
On the dining floor: one dine-in table QR for menu, private feedback, and optional public review links.
In-Room Dining
Room QRs for a hosted room-service menu and private feedback after the meal.
Common questions
What is GuestVoice?
A digital guest experience from one location QR: hosted or linked menu (when applicable), private feedback, optional Google and Tripadvisor links, in-app staff alerts, and hotel-scoped insights.
Do you post reviews on Google for the guest?
No. Guests continue to Google or Tripadvisor in their own browser and leave the review themselves.
Is the table QR only for a PDF menu?
No. The same code can open the menu, collect a rating and private comment, and offer public-review links when those URLs exist.
How do we request a demo?
Use the form on this page or on Pricing. Tell us about your hotel and how many outlets you run.
Can we print our own table stickers?
Yes. Design the sticker for the outlet, then export PNG or PDF for selected locations or the whole floor.
Put one QR on the table. Connect the rest of the journey.
Menu, private feedback, review links, alerts, and insights — in one GuestVoice experience.
Request a demo
Tell us the hotel and how many outlets you run. We will walk you through GuestVoice for your operation.