GV GuestVoice

How it works

From one scan to a better next moment.

GuestVoice is deliberately simple for the guest and specific for the team. Here is what happens behind the QR — including optional self-ordering.

01

Place your QR

Create a location for every table, room, counter, or service moment. Design your sticker, then print a PNG or PDF.

02

Let guests explore

A scan opens your branded digital menu or linked destination — with categories, prices, allergens, and availability in view.

03

Optional: take the order

When Self-Ordering is entitled and enabled, guests add items, customize dishes, and place — with Live orders for your team.

04

Invite a private word

Guests can leave a 1–5 rating and written feedback. Optional Google or Tripadvisor links can follow the private conversation.

05

Route the signal

Alerts reach the right staff team with outlet and location context — feedback or new orders.

06

Improve what you see

Property-scoped dashboards turn individual signals into 30-day trends, outlet comparisons, and a better next shift.

A useful handoff

The guest sees a menu. Your team sees the moment.

Feedback and orders stay calm and on-brand for the guest while the operation gets the detail it needs to act.

Explore Self-ordering →

New private feedback

Atrium Lounge · Table 1

“We waited a little longer than expected for our drinks.”

Needs response

New Live order

Room 408 · room charge

Breakfast · Eggs Soft · Orange juice

Assign to Order Captain

See GuestVoice in your operation

Let’s make the next guest conversation useful.

Tell us a little about your hotel or restaurant. We’ll show you menus, self-ordering, alerts, and insights together.

Walk through your guest journey

See menus, self-ordering, and Live orders

Leave with a clear next step

No pressure. Just a practical conversation about your operation.